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16px;overflow-x:auto}.sidebar__brand{padding:0;white-space:nowrap}.sidebar__brand-sub{display:none}.sidebar__nav{flex-direction:row;gap:4px;flex:1}.sidebar__link{padding:8px 12px;white-space:nowrap}.sidebar__link.active{box-shadow:inset 0 -2px 0 var(--brand)}.sidebar__footer{flex-direction:row;align-items:center;border-top:none;padding-top:0;margin-top:0;margin-left:auto;gap:12px}.sidebar__user,.connection-indicator{display:none}.sidebar__user:before{display:none}.app-main{padding:20px 18px 40px}h1{font-size:21px}.panel,.card{padding:18px 16px}.detail-list{grid-template-columns:1fr;gap:4px 0}.detail-list dt{margin-top:8px}.status-breakdown__row{grid-template-columns:110px 1fr 32px}.form-actions{flex-direction:column-reverse}.form-actions .btn{width:100%}}.faq-ai{background:var(--brand-tint);border:1px solid var(--border);border-radius:var(--radius-md);padding:16px;margin-bottom:20px}.faq-blocks{display:flex;flex-direction:column;gap:14px}.faq-block{border:1px solid var(--border);border-radius:var(--radius-md);background:var(--surface);overflow:hidden;transition:border-color .14s ease,box-shadow .14s ease}.faq-block.is-open{border-color:var(--brand-200);box-shadow:var(--shadow-sm)}.faq-block__head{display:flex;align-items:center;gap:10px;padding:12px 14px;cursor:pointer;-webkit-user-select:none;user-select:none}.faq-block__head:hover{background:var(--surface-muted)}.faq-block__chevron{color:var(--brand);font-size:.9rem;transition:transform .15s ease;flex-shrink:0}.faq-block.is-open .faq-block__chevron{transform:rotate(90deg)}.faq-block__num{font-weight:600;color:var(--text-muted);font-size:.78rem;flex-shrink:0}.faq-block__title{flex:1;min-width:0;font-weight:500;color:var(--text-primary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.faq-block__title em{color:var(--text-muted);font-weight:400}.faq-block__body{padding:4px 14px 14px;border-top:1px solid var(--border)}.faq-block__body .field__input:first-child{margin-top:12px}.inbox{display:grid;grid-template-columns:340px 1fr;gap:16px;height:72vh;min-height:420px}.inbox__list{display:flex;flex-direction:column;border:1px solid var(--border);border-radius:var(--radius-md);background:var(--surface);overflow:hidden}.inbox__search{margin:10px;width:calc(100% - 20px)}.inbox__convos{list-style:none;margin:0;padding:0;overflow-y:auto;flex:1}.inbox__convo{display:block;width:100%;text-align:left;border:none;border-bottom:1px solid var(--border);background:transparent;padding:12px 14px;cursor:pointer}.inbox__convo:hover{background:var(--surface-muted)}.inbox__convo.is-active{background:var(--brand-tint)}.inbox__convo-top{display:flex;justify-content:space-between;align-items:baseline;gap:8px}.inbox__convo-name{font-weight:600;color:var(--text-primary)}.inbox__convo-time{font-size:.72rem;color:var(--text-muted);flex-shrink:0}.inbox__convo-phone{font-size:.78rem;color:var(--text-secondary);font-variant-numeric:tabular-nums}.inbox__convo-preview{margin-top:4px;font-size:.82rem;color:var(--text-muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.inbox__thread-pane{display:flex;flex-direction:column;border:1px solid var(--border);border-radius:var(--radius-md);background:var(--surface);overflow:hidden}.inbox__empty{margin:auto}.inbox__thread-header{padding:12px 16px;border-bottom:1px solid var(--border);background:var(--surface-muted)}.inbox__thread-name{font-weight:600;color:var(--text-primary)}.inbox__thread-phone{font-size:.82rem;color:var(--text-secondary);font-variant-numeric:tabular-nums}.inbox__messages{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:8px;background:var(--page)}.bubble{max-width:72%;padding:8px 12px;border-radius:12px;font-size:.9rem;line-height:1.4;word-wrap:break-word;white-space:pre-wrap}.bubble--in{align-self:flex-start;background:var(--surface);border:1px solid var(--border);border-bottom-left-radius:4px}.bubble--out{align-self:flex-end;background:var(--brand-tint);border:1px solid var(--brand-ring);border-bottom-right-radius:4px}.bubble__time{margin-top:3px;font-size:.68rem;color:var(--text-muted);text-align:right}@media (max-width: 720px){.inbox{grid-template-columns:1fr;height:auto}.inbox__list{height:40vh}.inbox__thread-pane{height:50vh}}